FAQ
<section class="faq">
<h2>Frequently Asked Questions</h2>
<div class="faq-category">
<h3>🎯 Using Activities</h3>
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<h4>How do I find ready-made activities on the platform?</h4>
<p>
You can explore activities by topic and filter activities by goal, population, and more.
<a href="https://cognishine.helpscoutdocs.com/article/14-how-to-use" target="_blank">Read the full guide ›</a>
</p>
</div>
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<h4>How do I create my own activity?</h4>
<p>
You can create a personalized activity using the Studio tool.
<a href="https://cognishine.helpscoutdocs.com/article/22-studio" target="_blank">See how ›</a>
</p>
</div>
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<h4>How can I save an activity I liked?</h4>
<p>
Simply click the save icon to add activities to your borads.
<a href="https://cognishine.helpscoutdocs.com/article/14-how-to-use#How-to-save-an-Activity-_Cjil" target="_blank">Learn more ›</a>
</p>
</div>
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<h4>How do I sign up for the platform?</h4>
<p>
Registration takes just a few steps and is done through the sign-up page.
<a href="https://cognishine.helpscoutdocs.com/article/83-signing-up" target="_blank">Sign-up instructions ›</a>
</p>
</div>
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<h4>What can I do with the boards I created?</h4>
<p>
You can view, organize, share, or edit your saved boards.
<a href="https://cognishine.helpscoutdocs.com/article/24-boards#Viewing-Managing--Sharing-Your-Boards-DY-qs" target="_blank">Board management guide ›</a>
</p>
</div>
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<h4>How can I print an activity?</h4>
<p>
Use the print icon in any activity to open the print options.
<a href="https://cognishine.helpscoutdocs.com/article/14-how-to-use#How-to-print-an-Activity-CiJ-x" target="_blank">Printing instructions ›</a>
</p>
</div>
</div>
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<h3>👤 Working with Clients</h3>
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<h4>How do I send self-practice to a client?</h4>
<p>
You can easily send activities as self-practice via link, SMS or email.
<a href="https://cognishine.helpscoutdocs.com/article/24-boards#Viewing-Managing--Sharing-Your-Boards-DY-qs" target="_blank">Sending activities ›</a>
</p>
</div>
<div class="faq-item">
<h4>How do I add a new client? <em>(Premium users only)</em></h4>
<p>
Clients can be added and managed from the Patients section in your dashboard.
<a href="https://cognishine.helpscoutdocs.com/article/26-patients-management" target="_blank">Managing clients ›</a>
</p>
</div>
</div>
<div class="faq-category">
<h3>⚙️ Settings & Customization</h3>
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<h4>How do I choose a different therapeutic population or language?</h4>
<p>
You can adjust these preferences when setting up and change them anytime.
<a href="https://cognishine.helpscoutdocs.com/article/29-settins#Updating-Your-Settings-g0KEX" target="_blank">Update your settings ›</a>
</p>
</div>
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<h4>How do I change the cursor shape?</h4>
<p>
You can select a custom cursor to fit your or your client's needs.
<a href="https://cognishine.helpscoutdocs.com/article/29-settins#Custom-Cursor-5G8U7" target="_blank">Cursor settings ›</a>
</p>
</div>
</div>
</section>
<div class="faq-category">
<h3>💡 Short Answers</h3>
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<h4>How can I purchase a plan with Cognishine?</h4>
<p>
You can pay for your subscription using PayPal or a credit card. Once the purchase is complete, you'll gain full access to the Cognishine platform.
</p>
</div>
<div class="faq-item">
<h4>Which devices are supported by Cognishine?</h4>
<p>
Cognishine works on most devices and operating systems. For best performance, we recommend:
MacOS/iOS → Safari, Windows → Chrome, Android/ChromeOS → Chrome.
</p>
</div>
<div class="faq-item">
<h4>Is there a printing limit for offline use?</h4>
<p>
You can print up to 30 activities per month.
</p>
</div>
<div class="faq-item">
<h4>Is the self-practice link safe to use?</h4>
<p>
Yes. The links are anonymous and contain no personal or identifiable information about your clients.
</p>
</div>
<div class="faq-item">
<h4>Can I send the same link to multiple clients?</h4>
<p>
No. Each link is intended for a single client. To share a board with multiple clients, use the "Share" button for each one.
</p>
</div>
<div class="faq-item">
<h4>Do my clients need a license to use self-practice activities?</h4>
<p>
No license is required for clients. Once they receive the link, they can access the activities directly.
</p>
</div>
<div class="faq-item">
<h4>How does Cognishine help me prepare for my next session?</h4>
<p>
You can save selected activities in personal boards and use them to plan sessions with clients or therapy groups.
</p>
</div>
<div class="faq-item">
<h4>Can I request a new activity?</h4>
<p>
Yes. Our team updates activities weekly. If you're missing something specific, use the "Request new content" option on the site or contact support.
</p>
</div>
<div class="faq-item">
<h4>How can I cancel my subscription?</h4>
<p>
You can cancel your subscription at any time. If you cancel during the 7-day trial period, you won’t be charged.
</p>
</div>
</div>